Privacy Policy
How we collect, use, share, and protect your information at JordanAirShoes.com
1. Overview
Jordan Air Shoes (“JordanAirShoes.com”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit or make a purchase on our website, how we use and share that information, and the choices you have.
By using our site, you agree to the practices described in this policy. If you do not agree, please do not use the site.
2. Information We Collect
2.1 Information you provide directly
- Account details: name, email address, password, and preferences.
- Order information: shipping and billing addresses, phone number, items purchased, size, and delivery instructions.
- Communications: messages to support, product reviews, survey responses.
- Marketing preferences: your choices about receiving updates via email or SMS.
2.2 Payment information
Payments are processed by third‑party processors (e.g., PayPal, card networks). We receive limited information from them (e.g., status, last four digits, card type) to confirm and fulfill your order. We do not store full card numbers or CVV codes on our servers.
2.3 Information collected automatically
- Device and usage data: IP address, browser type, device identifiers, operating system, pages viewed, time on site, referring/exit pages, and general location (city/region).
- Log data and diagnostics for security, fraud prevention, and site performance.
- Cookies and similar technologies (see “Cookies & Tracking”).
2.4 Information from third parties
- Analytics and advertising partners provide aggregate insights about site usage and campaign performance.
- Delivery and address verification partners to ensure successful shipments.
- Anti‑fraud services to help protect our customers and business.
4. How We Use Your Information
- Process, fulfill, and deliver your orders and provide customer support.
- Authenticate users, maintain security, and prevent fraud.
- Operate, analyze, and improve our website, products, and services.
- Personalize your experience (e.g., recently viewed, size guidance).
- Communicate with you about orders, updates, and marketing (with consent where required).
- Comply with legal obligations and enforce our Terms & Conditions.
5. Legal Bases (EEA/UK)
If you are in the EEA or UK, we process your personal data under these legal bases:
- Contract: to fulfill purchases and provide requested services.
- Legitimate interests: site security, anti‑fraud, analytics, and personalization balanced against your rights.
- Consent: for certain marketing and cookie uses (where required). You may withdraw at any time.
- Legal obligations: tax, accounting, and compliance requirements.
7. Advertising & Analytics
We may work with analytics and ad partners to understand performance and show relevant content. These partners may set cookies or use device identifiers. See “Cookies & Tracking” for opt‑out resources.
8. Email & SMS Marketing
- Email: You can unsubscribe via the link in any marketing email. We will still send transactional messages (e.g., order updates).
- SMS: If you opt in, message and data rates may apply. Frequency varies. Reply STOP to opt out; HELP for help.
9. Your Rights & Choices
EEA/UK residents
You may request access, correction, deletion, restriction, portability, or object to processing. You may also withdraw consent. You can lodge a complaint with your local supervisory authority.
California residents (CPRA)
You have rights to know/access, correct, delete, and limit the use of sensitive personal information, and to opt out of certain sharing for cross‑context behavioral advertising. We do not “sell” personal information for monetary value. To exercise rights, contact us at [email protected].
Other U.S. state rights
Depending on your state, you may have similar rights. Contact us to exercise available rights.
We will verify your request and may ask for additional information to confirm your identity.
10. Data Retention
We keep information for as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, or reporting requirements. We may retain limited information to prevent fraud or for our legitimate interests as permitted by law.
11. Security
We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; please use secure passwords and protect your account.
12. Children’s Privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn we have collected such information, we will take steps to delete it.
13. International Transfers
We may process information in the United States and other countries, which may have different data protection laws than your country. Where required, we use appropriate safeguards (e.g., standard contractual clauses) for cross‑border transfers.
14. Do Not Track
Some browsers offer “Do Not Track” (DNT). We currently do not respond to DNT signals, but you can use the choices described in “Cookies & Tracking.”
15. Third‑Party Links
Our site may contain links to third‑party sites. We are not responsible for their privacy practices. We encourage you to review their policies.
16. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date. Material changes may be communicated by additional notice.
17. Contact Us
Jordan Air Shoes2741 Westfield Boulevard, Suite 108
Indianapolis, IN 46268, USA
Email: [email protected]
If you contact us about your privacy rights, please include your name, contact details, and a description of your request.